We reach out to past customers
At the start we gradually invite your past customers, a few each day, so reviews come in gradually, not all on one day. Only those we are allowed to message.
We ask every one of your customers for a review
Sound familiar?
- Customers say “I’ll definitely leave a review” and never do.
- A competitor has far more reviews, even though you do better work.
- Your latest review is six months old, and the profile looks abandoned.
- No time to remember who to ask, and when.
What’s included
Invites at the right moment
When the job is done or the visit ends, the customer gets an SMS or email with a direct link to your Google review form.
Reminders
If they haven’t reviewed yet, we send at most two polite reminders. Anyone who already reviewed isn’t messaged again.
Replies in your voice
AI drafts each reply in your voice. Replies to good reviews go out; criticism is shown to you first and published only after your “yes”.
Widget and social posts
New reviews appear on your website, and the best ones become Facebook and Instagram posts.
Integrations
We connect to your booking, CRM or POS system so invites go out automatically. Or simply upload a CSV.
How launch works
Today
Questionnaire and plan
Fill in the 3-minute questionnaire and pick a plan.
On the call
Call and set-up
Together we connect your Google profile and customer list, and write the messages in your voice.
First weeks
We reach out to past customers
We start in the first weeks, a few each day, so reviews come in gradually, not all on one day.
From then on
Every new customer gets a message
You get reply drafts and a monthly report.
Plans by customer volume
Monthly subscription with no setup fee. Cancel anytime.
Pick a plan by how many new customers you serve per month. Every plan includes every feature.
Starter
For smaller businesses with a steady flow of customers.
€49/ mo
excl. VAT
10-day free trial
Up to 50 new requests per month
Start freeGrowth
For busy local businesses with a regular flow of customers.
€89/ mo
excl. VAT
10-day free trial
Up to 150 new requests per month
Start freePro
For high customer volume or several teams.
€149/ mo
excl. VAT
10-day free trial
Up to 400 new requests per month
Start freeIncluded in every plan
- Automatic SMS and email invites in your business’s name
- At launch we also reach out to your past customers
- At most two reminders for customers who haven’t reviewed yet
- Message texts tailored to your business
- Personalised invites with a photo of you or your team (email)
- AI-drafted replies in your voice; criticism is shown to you before it is published
- Your best reviews turned into Facebook and Instagram posts
- Review widget for your website
- Integration with your booking, CRM or POS system
- Connections via Zapier and Make
- Unlimited users
- One-to-one setup call
Details
- 10-day free trial, you’re only charged after it ends
- Plans are based on new requests per month
- Reminders don’t count toward the limit
- Reaching out to past customers at launch may exceed your monthly limit
- No contract, cancel anytime
Several locations or special requirements? Let’s talk →
Common questions
How do I choose a plan?
By how many new customers you serve per month. Every plan includes every feature; reminders and reaching out to past customers at launch don’t count toward the limit.
Can I invite past customers?
Yes, at launch we reach out to your past customers. We only message people you’re allowed to contact under GDPR, and every message includes an opt-out.
How many reviews can I expect?
Honestly: we don’t know yet, Viralo is new. On the call we will give a rough estimate based on how many customers you serve per month.
What about regular customers?
Regular customers are invited again no more than once every 30 days, so it never gets annoying.
Can you remove bad reviews?
Nobody can do that legitimately. We help you reply professionally and report reviews that break Google’s rules.